Frequently asked questions

The hospital is on Level 13 of Flatiron by Meridian, PP City Center St.102, Sangkat Srah Chak, Khan Daun Penh, Phnom Penh, Cambodia.

IVF involves fertilization and embryo culture in the laboratory, followed by embryo transfer. IUI places prepared sperm into the uterus around ovulation. Assessment determines which approach is appropriate.

We offer PGT-A for chromosome number, PGT-M for single-gene conditions, and PGT-SR for structural chromosome rearrangements. The relevant approach depends on your medical and genetic history.

Yes. INCITA offers egg, sperm and embryo freezing. Ask the team about assessment, treatment and storage arrangements.

IVM cultures immature eggs in specialized laboratory medium before fertilization, usually by ICSI. INCITA uses it where the retrieved eggs have a maturity problem or low maturity rate. The laboratory decides on handling according to the individual findings.

No. ICSI is a fertilization method in which one sperm is injected into an egg. PGT is genetic testing of embryo biopsy material. They may form different stages of the same IVF cycle.

Yes. Normal parental peripheral-blood chromosome findings do not mean that every embryo has a normal chromosome number. Errors can arise during egg formation or embryo development. The doctor reviews age and the wider history when discussing testing.

PGT-M addresses a known single-gene condition. PGT-SR addresses a structural chromosome rearrangement, such as a translocation. The relevant genetic or chromosome report is needed to define the question before treatment.

Yes. Embryo freezing stores embryos formed after fertilization and laboratory culture. Egg freezing stores unfertilized eggs, which would need to be warmed and fertilized as part of later treatment.

Yes. The two-year PGT-A package includes unlimited retrievals and laboratory cycles within two years, testing of up to 12 embryos and one transfer. Age is determined at the first retrieval using the identification document. A single-cycle package can be upgraded by paying the difference. Medication is excluded.

Two-year package terms

Yes. The hospital offers consultations and treatment options for single women and same-sex couples, including insemination, IVF and fertility preservation. Medical assessment, documentation and donor arrangements should be discussed before travel.

The hospital coordinates international sperm-bank arrangements as part of an agreed treatment plan. Donor selection includes review of screening results, family history, recipient findings and the intended treatment method.

Yes. Existing medical records and examination reports can be submitted for review. The hospital may request additional or updated tests. Ask for the current checklist before arranging examinations.

Anti-Müllerian hormone (AMH) is used in ovarian reserve assessment. The doctor considers it together with age, antral follicle count and other findings. A low AMH result does not, by itself, establish the outcome of treatment.

Bring or share previous stimulation records, embryo culture records and uterine examination reports. These help the medical team review the earlier treatment and discuss an individualized plan.

Yes. A free telephone or video consultation can be arranged. The process includes sending recent reports for review, discussing treatment with a physician and agreeing on a proposed medical and travel plan. WeChat and Zoom are used for remote discussions.

Assessment may include reproductive hormones, AMH, antral follicle ultrasound assessment, semen analysis and relevant general health or infectious disease tests. Request the current examination checklist and timing from the team.

Some patients complete early stimulation or endometrial preparation locally, with ultrasound and medication records shared with INCITA. This needs advance coordination between the treating clinicians.

Ask the treating teams to clarify the plan directly. Do not combine different instructions or adjust medication based on another patient’s experience. The clinicians need to agree on the treatment being continued at INCITA.

The stay depends on your treatment and whether any preparation or monitoring takes place before travel. Confirm your individual schedule with the hospital before booking flights.

The hospital operates apartments for patients in Phnom Penh. Accommodation includes one-bedroom and compact two-bedroom apartments with kitchens and household equipment. Contact the team about current availability and arrangements.

The hospital provides Chinese-language clinical care. If you require care or assistance in another language, confirm arrangements directly with the team before travel.

Patients may travel alone or with accompanying family. Tell the team about companions and accommodation needs when arranging the stay so that room size, arrival and hospital transport can be coordinated.

Give the hospital team your flight number and arrival time once the medical schedule and flights are agreed. Confirm the pickup arrangement and where you will be staying.

The apartments include living space, kitchen, bedroom, bathroom and balcony, with furniture, household appliances and cooking equipment. The residential community has access-card entry, 24-hour security and shared facilities including a pool and gym.

Citadines Flatiron Phnom Penh is in the same building as the hospital. It is an alternative to the hospital-operated apartments. Confirm current accommodation arrangements directly with the team.

Not necessarily. Retrieval and a later frozen embryo transfer may involve separate visits, particularly when the plan includes genetic testing or local endometrial preparation. Agree on the individual schedule before booking travel.

The PGT-A single-cycle planning budget is $20,000–$22,500, including an estimated medication allowance. Egg freezing is approximately $9,000. The two-year PGT-A retrieval packages are approximately $24,000, $28,500 or $33,500 according to age at the first retrieval. Medication is additional to the two-year package prices. Medical packages exclude pre-treatment examinations, medication, travel, accommodation and meals; request an itemized quotation.

USD package prices, inclusions and additional services

Confirm the selected package and any additional services. The single-cycle PGT-A package includes testing of up to 8 embryos and the two-year package up to 12. Both include one transfer; further transfers are charged separately. Storage periods differ by package, and medication and pre-treatment examinations are excluded.

Package details and storage arrangements

Local anesthesia is included in the egg-retrieval fee. General anesthesia is available as a separately charged service. Discuss the appropriate anesthesia and request a USD quotation before the procedure.

Egg retrieval uses ultrasound-guided transvaginal aspiration. Some patients may experience abdominal bloating or discomfort afterwards. The hospital advises rest for one to two days and avoiding strenuous activity; follow the individual instructions given by your treating team.

The nursing team can give the injections during treatment at the hospital. Some patients may inject themselves, or receive help from a partner, after training. Confirm the medication, timing and administration arrangements with the team.

Contact the medical or nursing team immediately through the agreed communication channel. Explain the medication, prescribed dose, amount taken and timing. Obtain individual instructions rather than changing the dose yourself.

The doctor sets the trigger time according to follicle monitoring and the treatment plan. It is closely linked to the retrieval appointment. Follow the exact time given by the team and contact them immediately if the injection was late, missed or given at a different time.

For some patients, part of stimulation can take place locally before treatment continues in Phnom Penh. This requires advance agreement between the clinicians about medication, monitoring, travel and the handover. Confirm the schedule before starting treatment or booking flights.

Share existing AMH, hormone, semen analysis and other examination reports for review before travelling. The team checks their dates and completeness and advises which can be used and which need repeating.

The timing depends on whether the visit is for stimulation and retrieval or a later embryo transfer, and on how much preparation is arranged locally. The doctor reviews monitoring findings and the proposed schedule before agreeing on travel dates. There is no single departure day suitable for every patient.