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Arrange your schedule before booking
Consultation and pre-treatment review help establish the treatment plan. Your time in Phnom Penh depends on the procedures and on where preparation and monitoring take place.
Language arrangements
The hospital provides Chinese-language clinical care. If you require another language, confirm the arrangements directly with the team before travel.
Travel and arrival
Discuss your arrival and accommodation with the team. Entry requirements depend on your travel documents and the current rules; check the applicable requirements before booking.
A remote consultation before arrival
You can arrange a free telephone or video consultation before travelling. The hospital asks for recent reports so that a physician can review the medical information and discuss treatment and the proposed itinerary.
The consultation can be arranged through the hospital team, with WeChat or Zoom used for remote discussion. This helps identify which examinations or preparation should be completed before arrival.
Different ways to organize a retrieval cycle
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| Arrangement | Planning outline |
|---|---|
| Stimulation in Phnom Penh | Travel before the cycle begins and complete monitoring, stimulation and retrieval with the hospital team. |
| Part of stimulation arranged locally | Complete initial treatment locally, then travel for continued monitoring and retrieval under a coordinated plan. |
| Most preparation arranged locally | Complete more of the planned preparation locally and travel for the procedures, with close coordination of the timing. |
Timing is set by the doctor and the response to treatment. Arrange travel after agreeing on the medical schedule.
Airport and local transport
For airport pickup, provide the hospital team with your flight number and arrival time. The team coordinates transport between the airport, hospital and hospital-operated apartments.
If you choose another hotel or apartment in Phnom Penh, the hospital also describes local transfer support. Confirm the pickup location and schedule in advance.
Coming alone or with family
Patients may travel alone or with accompanying family members. The hospital-operated apartments provide options for different household sizes, and clinical care is organized through the treating doctor, anesthetist and nursing team as appropriate.
Share accompanying-person and accommodation needs when planning the stay, rather than leaving these arrangements until arrival.
Single women and diverse families
The hospital offers fertility consultations and treatment options for single women and same-sex couples, including insemination, IVF and fertility preservation. Donor sperm may be arranged through international sperm banks.
Treatment selection, documentation and donor arrangements need an individual discussion with the team before travel. The options depend on the proposed plan and the applicable requirements.
Private consultations and records
The hospital provides independent consultation and procedure rooms and describes confidential handling of clinical records. Patients who need additional privacy can discuss their preferences with the team before arriving.
Ask how to share examination reports for the consultation. Do not use public messaging comments or public social profiles to post medical records.
